Enterprise Agility For Dummies®

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Published simultaneously in Canada

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Library of Congress Control Number: 2018930061

ISBN 978-1-119-44613-2 (pbk); ISBN 978-1-119-44610-1 (ebk); ISBN 978-1-119-44609-5 (ebk)

About This Book

Over the past ten years, I’ve helped a number of large organizations become agile enterprises. Most organizations that succeed follow the same three-step approach:

1. Review the top enterprise agile frameworks.
2. Identify the organization’s existing culture.
3. Create and execute a strategy for making big changes.

Those that fail never do so from a lack of trying. They fail from doing agile instead being agile. They create teams that do everything agile teams are supposed to do, but they continue to function as they always did — making decisions at the top, issuing commands, and expecting employees to follow orders. They just don’t try to change their mindset. As a result, they fall short of creating a culture of mutual trust and respect in which employees and customers collaborate closely to deliver innovative products. These organizations look like agile enterprises, but they never reap the full benefits of agility.

In this book, I take a three-pronged approach to transforming organizations into agile enterprises so they can both be agile and do agile:

• Being agile: To achieve enterprise agility, everyone in your organization must have a shared understanding of what it is and its purpose. If your teams understand agility, but your executives and managers don’t, you’ll end up with teams that merely do what they’re told instead of coming up with creative solutions. In Part 1, I bring you up to speed on the agile mindset, describe agile at the team level, and present the Simple Lean-Agile Mindset (SLAM), which provides a high-level understanding of enterprise agility.
• Doing agile: In Part 2, I introduce the top enterprise agile frameworks — Scaled Agile Framework^® (SAFe^®), Large-Scale Scrum (LeSS), Disciplined Agile Delivery (DAD), the Spotify Engineering Culture, Kanban, and Lean. Most organizations begin their agile transformations by choosing one of these frameworks and then tailoring it to meet their needs. Others may use the frameworks to generate ideas for their own custom enterprise agile framework.
• Making the transformation: In Part 3, I lead you through the process of transforming your organization to improve your enterprise agility. Here, you evaluate your organization’s existing culture, choose a top-down or bottom-up approach to executing the transformation, and then follow my detailed ten-step transformation process. (Keep in mind that enterprise agility is an ongoing process of continuous improvement, not a one-time event. Your organization will evolve over time.)

Foolish Assumptions

A key component of enterprise agility is empirical process control. As such, its practitioners frown upon making detailed plans. Instead, teams are encouraged to “think, build, release, and tweak,” through empirical, data-driven decisions. However, because I don’t know you personally (although you seem nice), I had to make several assumptions about you when writing this book:

• You’re probably an executive or manager in a large organization who has heard of enterprise agility and you want to learn more about it. Or you have decided already that you want to make your organization an agile enterprise. (Or you may be an employee who sees the value of enterprise agility and you want to enlighten others in your organization.)
• Your knowledge of agility ranges from knowing nothing about it to actually working as a part of an agile team. In other words, you can benefit from this book whether you know a lot or a little about enterprise agility.
• You’re interested primarily in enterprise agility, not business agility. Enterprise agility pertains to product development, while business agility has a much broader scope that permeates an organization. While I touch on business agility in several chapters, my focus in this book is on using enterprise agility to optimize product delivery.
• You’re committed to adopting an enterprise agile mindset. That is, you’re not just interested in making your organization more agile, but also you want everyone in your organization to collaborate as autonomous, closely aligned teams to deliver awesome new products.

Icons Used in This Book

Throughout this book, icons in the margins highlight different types of information that call out for your attention. Here are the icons you’ll see and a brief description of each.

I want you to remember everything you read in this book, but if you can’t quite do that, then remember the important points flagged with this icon.

Throughout this book, I stick to the bare essentials — what you need to know to conduct a successful enterprise agile transformation. If I dig any deeper into a topic, I warn you with this icon. If you’re looking for an in-depth discussion, dig in; otherwise, you can safely skip ahead.

Tips provide insider insight. When you’re looking for a better, faster way to do something, check out these tips.

“Whoa!” Although enterprise agility encourages learning through experimentation and failure, learning without the failure is always preferred. When you see the warning icon, proceed with caution. I’ve seen many organizations make critical mistakes that have slowed or derailed their attempts at becoming more agile. Learn from their mistakes.

Throughout this book, you’ll find plenty of real-life case studies that provide valuable insight into enterprise agile transformations (successes and failures), so if you’re the type of person who commonly skips sidebars, I strongly encourage you to break that nasty habit — at least for this book.

Beyond the Book

In addition to the abundance of information and guidance on enterprise agility that I provide in this book, you get access to even more help and information online at Dummies.com. There you can find a free, access-anywhere Cheat Sheet that gives you even more pointers on how to embark on an enterprise agile transformation. To get this Cheat Sheet, simply go to www.dummies.com and search for “Enterprise Agility For Dummies Cheat Sheet” in the Search box.

Where to Go from Here

You’re certainly welcome to read this book from cover to cover, but I wrote it in a way that facilitates skipping around. If you’re new to agile, I recommend you read Chapters 1 and 2 to get up to speed on the topic. Chapter 3 is also essential reading, but you could hold off on reading Chapter 3 until you review the different enterprise agile frameworks in Part 2. Chapter 3 provides a conceptual understanding of enterprise agility that highlights common themes among all the frameworks.

In Part 2, I cover the top enterprise agile frameworks, so feel free to skip around in that part — the chapters aren’t sequential. I describe each of the frameworks, so you can make a well-informed choice of which framework to start with.

When you’re ready to embark on your enterprise agile transformation, turn to Part 3. In this part, the chapters are sequential, so read Chapters 9, 10, and 11 in that order. Chapter 11 is most important, because it outlines a specific ten-step process for transforming your organization into an agile enterprise.

With enterprise agility, failing is okay, as long as you learn from it and persevere. The danger is that failing often leads to discouragement. When an agile transformation doesn’t meet expectations, organizations often conclude that greater agility isn’t the right solution and they give up. In nearly all cases, improving agility is the right solution — it’s the transformation process that fails. Approach enterprise agility with the conviction that it’s the right solution as long as everyone in your organization adopts an agile mindset. If you’re struggling to overcome obstacles, look for and address issues in the transformation process, which can almost always be traced back to pockets of resistance in the organization — people who haven’t accepted the agile mindset.